Policies
Shipping & delivery
How delivery and freight work for EFS orders.
Draft for EFS to review. Items marked in yellow need confirming, and policies should be checked by a legal adviser before launch.
Where we deliver
EFS supplies Australia-wide.
Freight costs
Freight is calculated by destination and quantity. For online orders it's shown at checkout; for trade orders it's included in your quote. Freight rates by zone to be supplied by EFS
Dispatch and delivery times
Orders are dispatched within X business days. Delivery times depend on location. For project orders, ask us about lead times and scheduling.
Damaged deliveries
If your order arrives damaged, email photos to info@efslighting.com.au within X days.