Policies
Returns & refunds
Returns and refunds for EFS products.
Draft for EFS to review. Items marked in yellow need confirming, and policies should be checked by a legal adviser before launch.
Your rights under Australian Consumer Law
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this policy limits those rights.
Change-of-mind returns
EFS to confirm whether change-of-mind returns are accepted, the time limit and condition requirements.
How to request a return
Email info@efslighting.com.au with your order number and reason for return.